About Credboom:

CredBoom is a mass user-generated content and community marketing platform that helps brands turn everyday customers into authentic voices of trust.
It enables D2C and consumer brands to scale trust organically. It helps collect thousands of genuine product reviews, testimonials, and unfiltered videos from real users at lightning speed.

Requirement:

We are looking for a Chat Support Intern who has a good typing speed and a strong sales motivation. This role involves engaging with potential customers via chat, understanding their needs, and converting inquiries into successful sales. If you have a passion for communication, persuasion, and customer interaction, this is a great opportunity for you!

Key Responsibilities:

• Engage with customers via chat to understand their needs and provide product recommendations
• Handle inbound and outbound chat inquiries to drive sales conversions
• Maintain a fast response time while ensuring high-quality customer interactions
• Build relationships with potential customers and encourage repeat purchases
• Work towards achieving daily and monthly sales targets
• Track customer interactions and update sales reports regularly
• Collaborate with the marketing and product teams to improve customer experience
• Stay updated on product knowledge, sales strategies, and customer behavior trends

Skills and Qualifications:

• Good typing speed with accuracy in communication
• Strong sales motivation and a goal-driven mindset
• Excellent written communication skills for chat-based interactions
• Ability to understand customer needs and provide appropriate solutions
• Basic knowledge of sales techniques and persuasion strategies
• Strong problem-solving skills and ability to handle customer objections
• Ability to multitask and manage multiple chat conversations effectively
• A positive, proactive, and self-motivated attitude
• Prior experience in chat support or sales (even as a freelancer or academic project) is a plus
• Willingness to learn and adapt in a fast-paced environment